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Doctors are using AI to draft messages without telling patients

US healthcare organisations are trialling OpenAI’s GPT-3 for drafting clinician messages to patients. But not all patients are being informed and some AI researchers warn of errors creeping in

By Jeremy Hsu

9 May 2023

AI is helping to draft doctor messages

AI is helping to draft doctor messages

Getty Images/Maskot

A small but growing number of people in the US are receiving messages from their doctors drafted with the help of artificial intelligence – and some may not even know it.

It is the first step in a larger plan to use OpenAI’s large language models – the line of technology powering chatbots such as ChatGPT – within one of the largest US electronic health records systems operated by the company Epic. Although Epic and healthcare organisations participating in the pilot deployment describe this as …

Article amended on 12 May 2023

We clarified that Microsoft hosts GPT-3 in its data centres

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